Delivery & Shipping

Kate & Son is shipping all regular orders from the warehouse located in New Port Richey, Florida, United States. 

Every day, we deliver to hundreds of customers across the world. We are doing our best to make the product reach you as soon as possible.

The time frame for order delivery is divided into two parts:

  • Processing: Once you place the order it is forwarded to the warehouse right away! Then it goes through verification, quality check, and product packaging. Each parcel is shipped out usually in 24 hours, but in some cases (like peak season), it might take up to 5 days. 

  • Shipping Time:  This strongly depends on the place where you live and which shipping method you choose.

    United States
    First Class Mail - 3-6 days 
    Priority Mail 2-4 days 
    UPS Ground 3-5 days

    * Secured shipping with tracking is Free on orders over $75
    ** Shipping fee for orders under $75 and express shipping will be calculated at the checkout. 

    International (Canada, United Kingdom, Australia, Germany, France, and much more! ) 
    International Shipping with tracking 5-15 days 

    *International shipping is Free on orders over $150.
    ** You may be charged import duties and taxes once the shipment reaches your country.
Custom Paint by Numbers Kits are made on request. Processing, printing and shipping take 3-6 weeks.

You can check the status of your order anytime using our tracking page. Simple click here. 

Covid-19 Update
Please note that in the current situation with coronavirus outbreak, delivery might take longer than usual. We are doing our very best to get your order to you as soon as possible. This pandemic has made it very challenging for couriers to operate normally, which affects the shipping time and tracking updates. Thank you for your understanding!