Why Choose Us?
At Kate & Son, we are extremely grateful for every single customer and go above and beyond to give you the service that you deserve. This is why we have 5 Key Rules which makes all our customers always satisfied with the purchase in our store.
- 30 Day Money Back Guarantee - We want you to realize that there is ZERO RISK in buying something and trying it out. If you don't like the product or you simply have changed your mind, no hard feelings just sent it back to us and we will refund you every cent.
- Easy Returns/Exchanges - The process of returns and exchanges are really easy. Just contact us at: firstname.lastname@example.org and we will guide you step by step. We will get you a replacement or refund in a snap!
- 100% Satisfaction Guaranteed - If you don't have a positive experience for any reason, we will do whatever it takes to make sure you are 100% satisfied with your purchase. We have 24/7/365 email and messenger support. Please contact us if you need any assistance.
- Secure Ordering - We are using two of the world biggest online payment providers: Shop Pay and Paypal, so your money is as secure as it can be!
- Fast Delivery - Kate & Son is shipping all regular orders placed from our warehouse located in Florida. Average delivery time at the moment is 5-7 days (or less - excluding Custom which is 3 to 6 weeks since they are made to order).